If your service was terminated at your location, you may get your service reestablished by bringing your account current or completing a payment agreement in the office.

If a Pioneer employee must make a trip to collect or disconnect service on a delinquent account, the member will be charged $40 for the trip. If the service is disconnected, the member must make payment of the delinquent amounts owed plus the $40 trip charge and an additional $40 reconnection fee in order to reinstate service. This payment must be received at either of the Pioneer offices prior to 3:30 p.m. for reconnection of service the same day, schedule permitting. If the schedule does not permit or if payment is received after 3:30 p.m., reinstatement of service will be made by the close of the following business day. There are no after-hours reconnections for service that has been disconnected for non-payment.