Payment Options

Option 1: Pay Online

You can now pay your Pioneer Electric Cooperative bill on the internet. You may use a check, credit or debit card. For more information on how to pay over the inernet you can view the Pay Online brochure.

Option 2: Pay by Telephone

You can pay your Pioneer bill over the phone with Quick Pay (a payments ONLY toll free number) 1-888-836-1422. You can pay by check, debit or credit card (Mastercard, Visa, Discover), you MUST call the above number. The system will be automated and all of your personal information––such as card number and payment amount––will be entered by YOU. Before you call you need to have your account number (found on your monthly bill) and the primary member’s last four digits of their social security number handy. After dialing the number you will go to the main menu. You’ll be prompted to press numbers for the actions you wish to complete. You will need to create a PIN number BEFORE you can make a payment. For more information see our Quick Pay Reference Guide.

Option 3: Traditional Mail

Your monthly bill from Pioneer Electric Cooperative may be paid by mail. Payment envelopes are included with your monthly billing statement.

Option 4: Pay In Person

Payments may be made in person at either the Piqua or Urbana office.

The Urbana office has a 24-hour drive-up depository by the drive up window.

The Piqua office also has a walk-up depository at the front entrance for after-hours payments.

*Please note the drive-in and walk-up depositories are for CHECKS ONLY.

Option 5: Credit Card

Pioneer accepts Discover, MasterCard or VISA credit cards for payment of services. You may pay with credit card by paying online, visiting our Piqua office or Urbana office.
Another convenient service through our credit card payment option allows you to make your payment automatically. Sign up for Credit Card Plan.

• You will receive a statement each month from Pioneer to let you know how much your bill is
• On the due date of each month the amount of your net bill will be charged to your credit card

Option 6: Electronic Direct Payment

You can make your payment automatically by signing up for Direct Payment.

• Your bill will always be paid on time, even if you are out of town or on vacation
• You save on postage
• You'll no longer be bothered with writing checks or be concerned about checks getting lost in the mail
• On the due date of each month, the amount of your net bill will be deducted from your checking account

You will receive a statement each month from Pioneer to let you know how much your bill is, so you can record the amount in your checkbook.

For questions about any of our convenient payment options, please contact us.