phone,
not a computer, when they call us. We take the time to answer
their questions, address their concerns and we respond to
their problems more like a neighbor than a power company.
Because
our members may actually be our neighbors, supplying power
is a personal issue to Pioneer. Therefore, profit is not
our driving force. Pride and accountability are what drive
us. With that in mind, we do everything we can to be a shining
example of service and reliability.
What
We Do Really Does Revolve Around You
Top-notch service and reliability go beyond just keeping
the lights on, though. From our large industrial members to our small residential members, Pioneer's goal for service
is to be proactive. We are constantly taking measures to
ensure reliable power, now and in the future. That means
making sure our members get the greatest value for the energy
dollars they spend.
As
a result, we were among the first in the state to implement
technologies like the Supervisory Control and Data Acquisition
(SCADA) system for power efficiency. And our staff receives
state-of-the-art training to stay up-to-date on the changes
and advancements in the electric industry.
This
Time It's Personal
For Pioneer, supplying power to our member-owners means
a bit more than delivering on price. It means even as your
low-cost
provider we continue to lead the way by
taking the extra steps needed to make a difference.